Help Centre
Answers to what clinics ask most before and after signing up. Can't find it here? Reach out directly.
No. Forward your existing clinic line to Auremwell, or port it over later. Setup takes under an hour either way.
Most clinics are live within a day. Connect your calendar, set your services and hours, and Auremwell starts answering.
No — month to month, cancel any time. Every plan starts with a 14-day trial and no credit card required.
No. Each plan is one flat monthly rate covering unlimited call answering.
Yes. Upgrades take effect immediately. Downgrades take effect at your next billing date.
Most Starter clinics are solo practitioners or small teams. If a missed call costs you one appointment a week, Auremwell pays for itself before the trial ends.
It takes a detailed message, lets the patient know a real person will follow up, and logs the gap so you can teach it once.
Yes — set a ring window before Auremwell takes over. Calls your team answers never touch the AI.
Yes. You load your services, pricing, and hours once during setup, and every call is quoted against that — not a generic script.
No. Our industries page covers the segments we see most often, not a limit on who Auremwell works for.
Yes — Auremwell is tuned for how Quebec patients actually speak. See our Montreal page for more.
Yes. If a caller starts in French and switches to English, Auremwell follows naturally.
Yes — the follow-up text matches whichever language the call was conducted in.
Auremwell is built around PIPEDA and CASL federally, and Quebec's Loi 25. Details are in our Privacy Policy, and clinics that need a signed processor agreement can request our Data Processing Agreement.
Still stuck?
hello@auremwell.ca
Talk to the AI
514 224 0996
Call it live — the same AI that would answer your clinic's line.
Support hours
Monday–Friday, 8am–6pm EST
Auremwell itself answers calls 24/7.